elseConsumer Health Data Privacy Policy
Last updated: September 28, 2026
1. Who this policy covers
This policy explains how SnowPea Studios LLC (“SnowPea,” “we,” “us”) collects, uses, and shares consumer health data through the Elsewhere app and elsewheredating.com, as required by Washington's My Health My Data Act. It applies to you if you live in Washington or if we collect your consumer health data in Washington. Our Privacy Policy covers all other personal information.
The short version:
- The main consumer health data we collect is biometric data from photo verification, and we delete it immediately after the check.
- We never sell consumer health data, and we don't share it with third parties or affiliates except as described below.
- You can ask to see or delete your consumer health data, or withdraw your consent, at any time.
2. Consumer health data we collect and why
We collect two kinds of consumer health data, and we use each only for the purposes below.
| Data | How we use it | How long we keep it |
|---|---|---|
| Biometric data: face scans created from your verification selfie and your profile photos, and the liveness check | To confirm that you match your profile photos and to prevent fake accounts | Deleted immediately after the check; we keep only whether you passed and when |
| Health details you choose to share in your profile, photo comments, or messages | To show your profile to others, deliver and translate your messages, and check content for safety | Until you delete it or your account, as described in our Privacy Policy |
We collect biometric data only after you consent in the app. We process health details you choose to share only as needed to provide the service you asked for. We don't use consumer health data for advertising, and we don't use it to infer anything about your health.
3. Where it comes from
We collect consumer health data only from you:
- your device's camera, when you take a verification selfie;
- the profile photos you upload; and
- what you write in your profile, photo comments, and messages.
We don't buy consumer health data or collect it from data brokers, and we don't collect precise location.
4. Who we share it with
We never sell consumer health data. We have no affiliates, and we share consumer health data with third parties only in these cases:
- Other users, at your direction. Health details you put in your profile, comments, or messages are seen by the users you share them with, as part of the service you asked for. Biometric data is never shown to anyone.
- Legal and safety. To comply with the law or legal process, or to prevent or respond to fraud, harassment, or illegal activity.
Service providers. These companies process consumer health data only on our instructions and under contracts that protect it. They are not allowed to use it for their own purposes.
| Provider | What they do | Data they handle |
|---|---|---|
| Render | Hosts our servers and runs photo verification | Verification selfies and face scans, only during the check |
| Neon | Hosts our database | Health details in your profile, comments, and messages |
| Cloudflare | Runs our text moderation model | Text checked for safety |
| TypeSafe AI | Provides the text moderation model, with zero data retention | Text checked for safety |
| DeepInfra | Translates text | Profile text, comments, and messages |
5. Your rights
Under Washington law, you have the right to:
- Confirm whether we collect, share, or sell your consumer health data.
- Access your consumer health data, and get a list of every third party and affiliate we have shared it with or sold it to, with their contact information. We don't sell it.
- Withdraw consent to our collection or sharing of your consumer health data at any time.
- Delete your consumer health data. We delete it from our active systems right away and from our backups within 14 days, and we tell our service providers to delete it too.
We respond within 45 days. If we need more time, we may extend that once by another 45 days, and we'll tell you before the first 45 days end. Requests are free up to twice a year.
Because we delete biometric data right after each check, a request will normally show that we hold none. You can also delete your account in the app at any time, which deletes your profile and conversations immediately.
6. How to make a request or appeal
Make a request. Email [email protected] with “Washington health data request” in the subject, the phone number or email on your account, and what you're asking for. We'll confirm your identity before we act, for example by sending a code to your phone number.
Appeal. If we deny your request, you can appeal by replying with “Appeal” in the subject. We'll answer in writing within 45 days and explain our decision. If we deny your appeal, you can file a complaint with the Washington State Attorney General at atg.wa.gov/file-complaint.
7. How we protect it, changes, and contact
Only people on our team who need consumer health data for their work can access it, and our service providers may use it only to help us run Elsewhere. We protect it with the security measures described in our Privacy Policy.
If we change this policy, we'll post the new version here and update the date at the top. We won't use consumer health data for a new purpose without asking for your consent first.
Contact us. SnowPea Studios LLC, 1048B Sagamore Pkwy W #1064, West Lafayette, IN 47906, United States. Email: [email protected].
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